Our Property Management firm is responsible for over a half-million square feet of commercial and multi-family real estate, and for the last 6 years we have used Heat & Kool exclusively. Chris and his entire team are a hidden gem in Rochester - they respond quickly, if not usually immediately, and always create a long term solution that creates great value for our tenants and owners. I would strongly recommend them to anyone in need of a great HVAC partner.
Jim Salviski, JTS Management, LLC
This letter is to thank you for a job well done, outstanding cooperation and extra efforts during the course of the entire Air Conditioning Construction Phase. You kept all established deadlines, worked very well with the entire construction team and produced a project that had zero items on the final punch list. It has been a pleasure to work with you and your staff on this project and I hope to have the opportunity to work with you and your company in the future.
As you are fully aware, this is the second heating system we have purchased and had installed by your company in the last couple of years. Both homes presented somewhat of a challenge. We wish to express our gratitude to you and your staff for a job well done. All aspects from the engineering and installation to the duct work, furnace, hot water heater to the smallest detail to taking the time to cover the flooring and cleaning after the work was completed and carried out in a friendly and professional manner. It is reassuring to know that your company takes the time to make sure the customer gets what he / she pays for and in your case, more so. We will definitely recommend your company for any air conditioning and heating needs to all our friends and those who need your services.
I recently had my air conditioning and furnace installation done at my home and I would like to commend the excellent demonstration of this installation. The crew were professional and made sure that the job was done right and ensured that I was comfortable with the new equipment. What a great experience!!! Thanks.
We own a group of condos in North Carolina, and on one site visit realized that 3 AC units were broken. Even though it was out of state, a call to Chris helped troubleshoot the problems and he even assisted with finding us a local vendor and saved us money by advising them the parts they needed before coming out. Simply an amazing experience and why we continue to use them for our Rochester home!